Terms of service

Terms  Of Service

Welcome to MapleNest.store. By accessing or using our website or placing an order, you agree to these Terms and Conditions.

1. Use of Our Website

You agree to use MapleNest.store only for lawful purposes and in accordance with these Terms and Conditions. You must not use our website for fraudulent, abusive, or unauthorized activities.

2. Products and Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, colours, and other information are accurate and up to date.

Product colours and appearance may vary slightly depending on your device or screen settings. We reserve the right to correct errors or update product information when necessary.

3. Pricing and Payment

All prices are shown in Canadian dollars (CAD) unless otherwise stated.

Applicable taxes and shipping charges will be shown at checkout where applicable.

Prices, promotions, discounts, and product availability may change without notice.

Payment must be successfully authorized before an order is processed.

4. Orders

Placing an order does not guarantee acceptance of the order.

MapleNest.store may cancel or refuse an order where permitted by applicable law, including due to product availability, pricing errors, payment issues, suspected fraud, incorrect information, or shipping restrictions.

If we cancel an order after payment has been received, any applicable refund will be issued to the original payment method where possible.

5. Shipping and Delivery

Orders are generally processed within 1–3 business days.

Estimated delivery within Canada is 3–7 business days after dispatch.

Estimated international delivery is 7–15 business days after dispatch for eligible destinations.

Delivery times are estimates and are not guaranteed. Delays may occur due to weather, customs, holidays, courier delays, incorrect addresses, or circumstances beyond our reasonable control.

Please review our Shipping Policy for complete details.

6. Returns and Refunds

Eligible products may be returned within 30 days from the date of delivery, subject to our Return and Refund Policy.

Damaged, defective, or incorrect products should be reported within 7 days of delivery where possible.

Approved refunds are generally processed within 5–7 business days after an eligible return has been received and approved.

Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable Canadian law.

7. Prohibited Activities

You must not:

  • Violate applicable laws or regulations
  • Commit fraud
  • Attempt unauthorized access to our website
  • Introduce viruses or malicious software
  • Interfere with website security or operation
  • Submit false or misleading information
  • Abuse promotions or discounts
  • Copy or scrape website content without permission
  • Use our website for unlawful purposes

8. Intellectual Property

The MapleNest.store name, logo, website design, text, graphics, photographs, and other website content are owned by or licensed to MapleNest.store unless otherwise stated.

You may not copy, reproduce, modify, distribute, or commercially use our content without prior written permission, except where permitted by law.

9. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics services, and other service providers.

Third-party services may have their own terms and privacy policies. MapleNest.store is not responsible for the policies or practices of third-party websites or services.

10. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, secure, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

11. Limitation of Liability

To the maximum extent permitted by applicable law, MapleNest.store will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable Canadian law.

12. Governing Law

These Terms and Conditions are governed by the applicable laws of Canada and the province of Ontario, subject to any mandatory consumer rights that apply to you.

13. Changes to These Terms

MapleNest.store may update these Terms and Conditions from time to time.

Any updated version will be posted on this page. Your continued use of the website after an update means that you accept the updated Terms to the extent permitted by applicable law.

14. Contact Us

If you have questions about these Terms and Conditions, please contact us:

MapleNest.store
Email: info.maplenest@gmail.com
Phone: +1 437-996-9484
Business Address: 58 A Royce Avenue, Brampton, ON, Canada